Phone: 1300 792 008
International Phone: +61 7 5630 4500
Hamilton Avenue, Surfers Paradise, Queensland 4217 Australia

q1 resort

Q1 FAQ’s

 

 1. Where is breakfast served?

Q1 Resort guests can now dine on a continental buffet breakfast amongst the clouds on the level 77 Observation Deck.  Normally $29.00, Q1 Resort guests can have breakfast, including free entry (normally $21.00 alone) for $19.00 per adult and $12.50 for children.

Breakfast is served from 7:00am – 10:00am daily.  Click here for more information and the breakfast menu.

Pre-purchase your breakfast when booking your accommodation online, or enquire at Q1 Reception.

 

2. Can you recommended somewhere for dinner ?

We highly recommend the Hanazono Japanese Teppanyaki Restaurant in the Q1 retail precinct, offering a superb a-la-carte Teppanyaki menu for all Q1 Resort & Spa guests.  Hanazono is very popular and bookings are essential please dial o for an outside line, then dial 5539 9804 (Restaurant is BYO).

Click here to see the exclusive offer from Hanazono Teppanyaki for Q1 Resort & Spa guests.

 

3. How do we get to SkyPoint observation deck and climb ?

Located on the top floor of Q1 Resort & Spa, SkyPoint is a separate business.  Guests of Q1 Resort & Spa can purchase admission passes from the Q1 Resort & Spa tour desk located at Reception.

Exclusive to Q1 Resort & Spa guests, purchase a $25.00 SkyPoint food & beverage voucher from Q1 Reception and receive complimentary admission to SkyPoint Observation Deck between 11:00am – 7:00pm.

Enjoy a pina colada,  a cappuccino & cake or a gourmet open beef burger whilst watching the waves crash, whales cruise by, the sunset and city lights across the Gold Coast.  All from Australia’s highest residential tower.

 

4. Where is the Q1 Day Spa ?

The award winning Q1 Spa is located on the ground floor next to the Beach Club Cafe and our main pool. See our team at Reception who can offer a booklet of Spa Services and Special Offers available to Q1 Resort & Spa guests.

Click here to view the current special Winter Warmer special from the Q1 Spa.

 

5. How do I purchase discounted tours & theme park entrance tickets ?

Simply see our talented Tour Team at the Q1 Resort & Spa reception.  Our team can will take you through all the available tour options, in addition to organising airport transfers or  Thrifty car hire . Brochures are located by Reception for you to get started. Make sure to enquire about our “Discounted Tour of the Month” where great specials can be purchased daily.

 

6. Where are the pools and spas and when do they open ?

Our main pool can be accessed via the door behind reception to the north east. Our second outdoor pool and indoor pool and spa are located below the main pool and can be easily accessed via the main entry doors to reception then walk east towards the beach and go through the security gate. They are all open from 6:00am until 10:00pm daily.

Please note that our pools are not supervised and parents are responsible for supervising children whilst swimming.

  • No glass or alcohol is allowed in the pools or spa area.  Alcohol is permitted in plastic cups only (supplied by the BBQ area) in the immediate vicinity of the BBQ seating area, or in metal vessels eg; cans of beer.

 

7. Where are the BBQ’s ?

Open from 6:00am to 9:00pm daily our two BBQ’s are located next to the lower outdoor pool and are under cover. Shade sails and seating is also supplied.

Please note that BBQ’s can not be reserved at any time.

 

8. What other facilities do you have ?

  • Gymnasium above the indoor pool
  • Games Room next to the indoor pool
  • Male & Female Steam Room and Sauna (each), located inside each rest-room in the Gymnasium.  Lockers also available.

All open from 6:00am until 10:00pm daily.

 

9. Closest convenience shops and ATM ?

Located within the Q1 retail complex is the Q1 Convenience Store open 7:00am to midnight seven days a week.  An ATM is also located inside this shop.

The retail complex also features Mondo’s Pizza & Pasta Restaurant, Subway,  Cold Rock Ice Creamery for those with a sweet tooth, and a brand new BWS.  All open until late, 7 nights.

 

10.  Where are the famous Surfers Night Markets ?

Located a leisurely 5 minute walk north of Q1 Resort & Spa, at Surfers Paradise Night Markets are located along the newly refurbished Surfers Paradise foreshore.  You can explore up to 100 market stalls stretching over half a kilometer every Wednesday, Friday and Sunday evenings. The Surfers Paradise Night Markets have a selection of locally made gift ideas ranging from accessories, crafts, artworks, beauty products, home-wares, jewellery, music and much more. Ask at Reception for directions.

 

11. Where is the nearest hairdresser located?

Isis Hairdressing & Beauty Therapy is located within the retail precinct in the Q1 building.  The lovely staff at Isis can cater for everything from your holiday hair pamper, special occasion hair & makeup and can provide professional advice on hair & skin care and products.  Open Tuesday – Saturday, phone Isis Hairdressing & Beauty Therapy direct to make an appointment on 07 5538 7111 or click here for their website.

 

If it’s not mentioned in the FAQ’s we will have the answer.  Call us on 07 5630 4500 or dial extension 4517 from your in-room phone to speak with our knowledgeable Reception staff.