Q1 Resort & Spa has a zero tolerance policy on parties held in apartments.
Q1 Resort & Spa wants all our guest to relax while they are on holiday. Q1 has a strict no party policy that is enforced 24hrs a day at the resort. All registered guests will be required to read and sign the Q1 No Party Policy before apartment keys can be issued. Please click the link below to view the resorts No Party Policy. In order to ensure that your stay is enjoyable and to prevent any disappointment to you or other guests and/or residents of the building, please ensure you read and understand the policy and procedure concerning larger gatherings and/or parties being held in the apartments, the bringing of excessive amounts of alcohol onto the resort’s premises and any anti-social behaviour within the apartments including the recreational and pool areas. Access to your apartment will not be allowed until the No Party Policy form has been signed upon arrival.
The design of Q1 draws inspiration from the Sydney 2000 Olympic torch and the Sydney Opera House, reflecting Australia's rich heritage and innovative spirit. Over the years, Q1 has evolved, continually setting benchmarks in luxury accommodation and guest services. Our commitment to excellence ensures that every guest enjoys a stay filled with comfort, elegance, and world-class hospitality.
Q1 Resort & Spa does not allow for excessive levels of alcohol to be brought on to the resort premises. Excessive amounts of alcohol being defined as:
The Q1 tower is a strictly non smoking/vaping building including Q1 Resort & Spa apartments, balconies, car parks, fire escapes and resort common areas.
There are designated smoking areas on the Q1 Property, please ask the Q1 Reception for directions.
Visitor car parking is available at the Q1 Tower strictly between the hours of 7:00am and 11:00pm. Overnight visitor parking is NOT available. Please see below if the visitor car parking applies to you.
Visitor parking is available:
Visitor car parking is available for 2 hours only. If you are planning to stay longer than 2 hours, please see Q1 Reception for a longer-term visitor parking pass that must be displayed on your vehicle.
Any persons seen parking in the Q1 visitor car park and departing directly off the Q1 Property is at risk of having their vehicle towed at the owner’s expense.
Q1 Resort & Spa boasts some of the best resort pools on the Gold Coast. Please ensure you and your friends and family all abide by the Q1 Resort & Spa pool rules to ensure every guest gets a Q1 award-winning experience.
Please note: the indoor heated lap pool is heated to 28 degrees and is primarily used for exercising and swimming laps. Please be courteous of guests swimming laps.
The card used for the balance payment and pre-authorisation must be presented on check-in by the cardholder.
A pre-authorisation is required to be held on a Credit/Debit card which matches the same name of the reservation for security. Additional charges may apply for damages or if extra cleaning is required.
Q1 Resort & Spa requires a credit card pre-authorisation upon check-in. The amounts are as follows:
Please note: these funds will be released after a satisfactory check of the apartment. However, it may take up to 5–7 business days for your funds to be made available to you in your account.
Q1 Resort & Spa offers guests and residents access to a fully equipped gymnasium. Please follow the house rules when using the Gym, Steam and Sauna rooms to ensure you and other guests stay safe.
If you see any persons breaking Q1 Resort & Spa policy, vandalising property, engaging in bullying, or behaving inappropriately, please report the incident to the Q1 Resort & Spa Duty Manager, who can be contacted at the front reception desk.
